Security Quality (SQ) Team Lead
Employment Type: Full-Time
Industry: Information Technology
Description As the Security Quality Team Lead you will directly support the staff by providing oversight, guidance, and mentorship to a 2-5 person team of security quality analysts. In this playercoach role, you will manage and mentor security quality staff who will apply technical and analytical skills to ensure program quality if maintained at highest level possible. Responsibilities include but not limited to bull Manage the relationship with the customer while providing services such as Process Documentation and improvement, Audit response, and Quality Improvement. bull Provide weekly and monthly reports on Security Quality team activities bull Determine staffing requirements guiding recruitment, hiring, training, development, and retention of highly qualified team members bull Foster innovation, creativity, collaboration, and professional growth of the team bull Maintain strong standards, and promote productivity, accountability and high morale bull Oversee training and exercises to ensure team proficiency bull Influence and improve upon existing processes through innovation and operational change bull Develop and support strategic plans and projects to meet SOC goals and objectives bull Participate in 'after action' reviews to identify lessons learned and best practices bull Regularly review standard operating procedures and protocols to ensure team continues to effectively meet requirements bull Evaluate existing technical capabilities and systems and identify opportunities for improvement bull Ensure the team is providing excellent customer service and support Remote work may be available for this position but will first require written approval by the COR Qualifications REQUIRED Bachelor's degree bull 8+ years of security operations process improvement experience preferably in IT Security bull Experience working in fast paced environments, and ability manage workload even during times of stress or escalated activity bull Enthusiastic to be active in the training, coaching, and development of the team members bull Experience with developing and maintaining metrics bull Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility bull Track record of creative problem solving, and the desire to create and build new processes bull Strong time management and multitasking skills as well as attention to detail bull Strong understanding of root causescorrective actions process and reports bull Comfortable with impromptu tasking and loosely defined requirements bull Strong analytical and investigation skills bull Excellent oral and written communications skills bull Ability to think strategically in implementing overall task and responsibilities of the team bull Ability to turn high-level goals into actionable steps and develop a roadmap to achieve the goals bull Ability to mentor and coach less experienced security analysts. Providing techniques and strategies to dig deeper into investigations bull Extensive Incident Response leadership experience bull Experience developing and writing processes and procedures for Security infrastructure team No clearance required to start work. You will be required to undergo SEC background check once employed. DESIRED Experience working with U. S. Securities and Exchange Commission is desired but not required. Preferred Qualifications bull Master's degree in related field bull Multiple relevant security certifications (such as CISSP, GCIA, GCIH, GREM, CEH) or quality process improvement certifications bull Understanding of security architectures and devices bull Experience as a government contractor
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